Estee Lauder/雅诗兰黛验厂之品质保证

I、 QUALITY ASSURANCE   Estee Lauder/雅诗兰黛验厂之品质保证

1.  Does the Quality Assurance Department have the independence necessary to override Manufacturing decisions if warranted?
    品质管理部门是否有权可以推翻生产上的决定

2.  Does the Quality Assurance department have sufficient personnel, testing and measuring equipment to assure product quality?
    质量保证部门是否有足够的人员测试和测量设备，以保证产品的质量？

3.  Does Quality Assurance review the production records as part of the release criteria?
    质量保证审查生产记录是否作为释放标准的一部分？

4.  Is there a procedure for the inspection of completed boxes for content prior to sealing/taping and release to shipping area?
    成品箱是否有在贴密封带和释放到发货区之前完成内容检查的程序？

5.  Are QA testing facilities adequate in design, size, and equipment?

6.  Is QA involved in new project launches?
    品质保证是否会加入到新产品发布项目中

7.  Does the quality unit ensure all quality critical deviations are investigated, resolved and documented?
    质量部门是否可以确保所有的质量关键偏差并进行调查，解决和记录？

8.  Are out-of-specification results (OOS) investigated according to a documented procedure and the outcome recorded?
    是否会根据成文的流程和记录的结果来进行检验结果超标的探讨

9.  Are all customer complaints investigated in a timely manner and identified corrective action communicated to all production and production-related sites?
    所有客户投诉调查，是否及时发现并将纠正行动传达给所有生产和生产相关的网站？

10.  Are complaint corrective actions implemented as soon as practical to an agreed timetable and records of investigation maintained?
      投诉改善措施会根据商定好的时间表和保持的调查记录马上开始实施吗

11.  Are customer complaints not followed by corrective and/or preventive action justified & recorded?
      没有纠正或者预防出现的客诉是否被调整和记录