Polaroid验厂-不良品管理

Control of Nonconforming Product Polaroid/宝丽来验厂不良品管理

1. Are there documented procedures for control of nonconforming product and material?
   是否有不合格品和物料的管控程序文件?

2. (a) Does nonconforming control of product & material include identification, documentation, evaluation and segregation?
   不合格品和物料的管控是否包含标示,文字记录,评估和隔离?

3. (b) Does nonconforming control of product & material include disposition and notification of all appropriate functions?
   不合格品和物料的管控是否包括所有相关职能部门的处理和通知?

4. (c) Is the responsibility for review and authority for the disposition of nonconforming product defined?
   不合格品的处置和审核职责是否限定?

Are the documented procedures established to define requirements for:
是否建立满足下列需求的文件程序:

5. (a) Reviewing nonconformities (including customer complaints).
    审核确认不合格品(包括客户抱怨)

6. (b) Determining the causes of nonconformities.
   确定不合格品原因

7. (c) Evaluating the need for action to ensure that nonconformities do not recur.
   评估对策需求以确保不良不再发生

8. (d) Determining and implementing action needed.
   确定并执行对策

9. (e) Records of the results of action taken.
    对策结果的记录

10. (f) Reviewing corrective / preventive actions taken.
    确认采取改善对策/预防对策

11. Are nonconforming and suspect products reviewed in accordance with documented procedures ? And reworked, accepted, regraded, rejected/scraped properly in consistence with procedures ?
    不合格品和待判品是否按程序文件经审核?重工,允收,分级,拒收/报废是否依相关程序执行?

12. Is the terminology or failure codes defined and recorded for the nonconforming control?
   是否定义不良品管控的术语或不良代码?

13. Are repaired products re-inspected or tested according to documented procedure or quality plan?
    是否按程序文件或质量计划对重工修复品重检?

14. Does the supplier perform Continuous Improvement Process for nonconformity? (Data analysis, FA, C/A for worst tops and tracking)
    供应商是否对不合格品持续改进?(数据分析,FA,主要不良C/A并追溯)

15. For RMA, is there a requirement to issue a Closed Loop Corrective Action (CLCA)?
    对退货,是否需提供闭环改善行动?(CLCA)

16. For RMA returns or customer rejects, is failure analysis performed?
    对客户退货或拒收,是否有失效分析

17. For RMA returns or customer rejects, are the appropriate corrective or preventive actions developed to eliminate the cause of actual or potential nonconformance?
    对客户退货或拒收,是否有合理改善预防对策以消除实际原因防止潜在不良?

18. Is failure analysis performed in in-process for nonconformity?
    在制不合格品是否有失效分析?

19. Is there a requirement to issue a Closed Loop Corrective Action (CLCA) for in-process nonconformity?
    对在制不良品是否需要提供闭环改善行动?

20. Are the in-process and RMA repair records kept according to the defined retention period?
    在制和退货品重工记录是否依规定期限保存?

21. Is there a MRB procedure to review the disposition of nonconforming material? (e.g. "use as is", RTV, scrap, rework)
    是否有不合格物料退货处置程序?(如报废,重工等)

22. Are the criteria/guidelines for materials disposition defined?
    是否规定物料处理标准/指导方针?

23. Is the responsibility and authority to review/approve disposition of nonconforming materials defined? (e.g. MRB roster)
    是否规定不合格品处理的审核和核准职责?(如:退货负责人)

24. For MRB material, is there a requirement to issue a CLCA?
    退货物料是否需要提供闭环改善行动?

25. Are all necessary details included in the Corrective Action Request? (P/N, lot #, inspection date, lot size, sample size, reject qty, etc.)
   改善对策需求是否包括所有必要内容?(料号,批号,检验日期,批量数,抽样数,不良数等)

26. Is there a system to feedback failure analysis and action items to relevant departments (including mfg site)?
    是否有程序来反馈失效分析和改善项目给相关部门?

27. Is a corrective action request issued in the event a unit fails reliability test?
    信赖性测试失败时是否提出改善对策需求?

28. Are all corrective actions and results documented?
    是否所有改善对策和结果都有文字记录支持?

29. Does the corrective action request include root cause/containment/short term action? If defect is supplier related, is there any system to feedback to IQC for actions?
    改善对此需求是否包括根本原因/挽救措施/短期对策?若为供应商之不良,是否有反馈给IQC寻求改善的系统?

30. Does the corrective action request include long term/preventive action?
    改善对策需求是否包括长期对策/预防措施?

31. Is there a system to track status of corrective action requests?
    是否有追溯改善状况的系统?

32. Are the contents of the responses/corrective actions appropriate to prevent future occurrences?
    改善对策回复内容是否合理以防止今后再发生?

33. Is the corrective action report reviewed and approved by relevant authorities?
    改善对策报告是否经主管审核和承认?

34. Are corrective actions monitored for effectiveness in preventing similar nonconformance?
    是否监控改善效果防止出现相似不良?

35. Is action taken when progress/implementation of improvement actions is not satisfactory?
    当改善不满意时是否采取相关措施?